Refund PolicyEffective Date: 10 Feb 2025Last Updated: 10 Feb 2025
We offer AI-powered services on a subscription basis. Refund eligibility is subject to the terms below:
- Subscription Refunds
Trial Users: No refund for trial accounts.
Monthly Plans: Refunds are not issued after the billing cycle starts.
Annual Plans: Refunds may be issued within 7 days of purchase.
- Usage-Based Plans
No refunds for consumed AI credits or pay-per-use models.
- Payment Gateway Refunds
Payments made via Stripe, PayPal, RazorPay, YooKassa are subject to their respective refund policies.
Processing fees may be deducted by payment providers.
- Duplicate Charges
If you were charged twice, contact supportflixieai@gmail.com within 7 days.
- Chargebacks & Disputes
Initiating a chargeback without contacting support may result in account suspension.
Disputes must be reported within 30 days.
- Changes to Refund Policy
We reserve the right to modify this policy and will notify users accordingly.
- Contact Us
For refund requests, email supportflixieai@gmail.com.